Privacy Policy

This Privacy Policy explains how ViBrew ("we", "us", or "our") collects, uses, shares, and protects your personal information when you visit vibrew.coffee, use our tools, or purchase our coffee machines and related products. By interacting with our website, you agree to the practices described in this policy.

Information We Collect

• Account & Order Details: Name, email, phone number, shipping address, billing address, and transaction details needed to fulfill your order.
• Device & Session Data: Device identifiers, browser type, session IDs, IP address, referral source, and usage information we capture to keep your shopping cart active and understand site performance.
• Support & Marketing Information: Messages you send us, newsletter sign-ups, and preferences you share when opting into marketing.

Some of this information is collected directly from you (for example, when you place an order), while other data is gathered automatically through cookies, local storage, or analytics tools when you browse our site.

How We Use Your Information

• Process and deliver your coffee equipment orders.
• Provide customer support and respond to your requests.
• Maintain secure sessions, keep carts active, and prevent fraudulent activity.
• Improve our product catalog, user experience, and marketing performance.
• Send updates, promotions, and personalized recommendations when you have opted in.

Cookies & Tracking Technologies

We use cookies, local storage, and similar technologies to remember your preferences, keep your shopping cart available, measure campaign performance, and understand how visitors interact with our pages. You can adjust your browser settings to refuse cookies, but doing so may limit certain features of the site.

Third-Party Services

We partner with service providers to run our business. These partners only receive the information necessary to perform their services and are required to safeguard your data.

• Shopify & Payment Processors: Orders are handled through Shopify and payment gateways that securely process your transactions.
• Analytics & Marketing Platforms: We use tools such as Pinterest, TikTok, and Meta to understand audience trends and deliver relevant content. When you interact with our ads, these platforms may receive limited data to attribute performance.
• Logistics Partners: Shipping carriers receive your delivery details to get your order to you quickly and safely.

Data Retention

We retain personal information for as long as needed to complete the purposes outlined above, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your data, subject to applicable regulations.

Your Rights & Choices

Depending on your location, you may have rights to access, correct, update, or delete your personal information, as well as to object to or restrict certain processing. To exercise these rights, please contact us using the details below. You can opt out of marketing emails at any time by clicking the unsubscribe link in the message.

Children's Privacy

Our products and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

International Visitors

We operate from the United States but serve customers globally. By using our site, you acknowledge that your information may be transferred to and processed in countries where our servers or partners are located, which may have different data protection laws than your home country.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material updates, we will revise the effective date and provide notice on this page. We encourage you to review the policy regularly.

Contact Us

If you have questions about this policy or need help with your data, contact us or email vibrew.official@gmail.com. We're here to support your brewing ritual.